Guest Services

The Ronald McDonald House of Western Michigan serves families of children who are receiving inpatient or outpatient medical and mental health treatment in the Grand Rapids community. Guest families are provided with affordable lodging, meals, transportation, and a variety of amenities and services.

Patient Eligibility Criteria

The patient must be 18 years or younger at the time of guest intake. In addition, the patient must be receiving inpatient or outpatient care, or attending an outpatient clinic appointment at a medical or mental health facility in Grand Rapids.

Family Eligibility Criteria

Guest families must reside at least 30 miles away from the medical facility where the patient is receiving treatment. Guests must be at least 18 years of age or be accompanied by a parent or legal guardian. Rooms are available to immediate family members (Mom, Dad, siblings, grandparents and legal guardians) of children 18 years and younger receiving inpatient or outpatient care with a limit of one room per family.

Payment for Services

There is no fee to stay at the Ronald McDonald House. No one is ever turned away from the Ronald McDonald House due to inability to make a contribution towards their stay.


For questions or concerns, contact the Ronald McDonald House of Western Michigan at 616-776-1300 or

Click here to request a room at the Ronald McDonald House of Western Michigan.