House Facts

Mission:

To provide a ‘home-away-from-home’ for families traveling to Grand Rapids for critical medical and mental health treatment for their children.

Opened:

March 23, 1990

Facility:

  • 19,000 square foot farm style home
  • 17 bedrooms with private baths
  • Community style kitchen, dining room, playroom, recreation room with TV and pool tables
  • Large laundry room and sun room
  • Five beautiful park-like acres with a playhouse, playground equipment, grill and outdoor furniture

Complimentary Services:

  • Secured building with staff on-site 24 hours a day/ 7 days a week/365 days a year
  • Private room with bath and TempurPedic bed, phone, TV, linens, and toiletries
  • Shuttle Service wherever needed (8 a.m. – 8:30 p.m.)
  • Hot, nutritious meals
  • Full Kitchen access
  • Semi-private refrigerator/freezer space
  • Communal refrigerator, freezer, and pantry stocked with food and supplies
  • Free laundry facility (including supplies)
  • Family Activities (e.g. craft and game nights)
  • Cable
  • Free parking
  • Chaplain services
  • Free Admission to local attractions (John Ball Zoo, Frederik Meijer Gardens, Grand Rapids Art Museum, Grand Rapids Children’s Museum, Gerald R. Ford Presidential Museum,  Grand Rapids Public Museum, Gymco, Salvation Army Kroc Center, YMCA)
  • Breast pump
  • Free WIFI and/or computer access

2020 Numbers

Medical Visits by Guests

Location:   Number of Visits:          Percentage:
                
         
         
Helen DeVos Children’s Hospital   144   86%
Pine Rest Christian Mental Health Services   6   4%
Forest View Hospital   2   1%
Mary Free Bed Rehabilitation Hospital   8   5%
         
Other   9   5%

Patient Diagnosis:

Diagnoses   Number of Visits:   Percentage:
Neonatal/NICU   95   56%
Pediatric/PICU   22   13%
Surgery   10   6%
Hematology/Oncology   5   3%
Outpatient/Doctor Appointment   7   4%
Psychiatric   8   5%
Intensive Feeding Program   5   3%
Rehabilitation/Therapy   6   4%

Other:
Heart Center
Neurology
Pulmonary
Radiology
Sleep Center

  11   6%

 

Funding:

The Ronald McDonald House of Western Michigan raises 100% of its annual operating costs and 100% of it stays local. The House is funded by community support through individuals, corporations, and foundations. 10% of our funding is provided by Ronald McDonald House Charities. 

Housing Numbers:

Total Number of Families Served:                 154 families
Total Number of Families Visits (Including returning families):   169 visits
Total Number of Nights of Lodging Provided:   6,030
Occupancy Rate** :   72%
Average Length of Stay:   16 days
     

**The amended occupancy accounts for occupied nights of our available rooms. In order to accept families safely during COVID-19, we implemented a phased reopening which allowed for appropriate social distancing between guest families from the day we reopened (July 1, 2020) through the remainder of the calendar year. Our phased reopening included the following occupancy levels:  

  • PHASE 1: July 1,2020 – July 22,2020 =25% (4 rooms available)  
  • PHASE 2: July 22, 2020 – August 5, 2020= 50% (9 rooms available) 
  • PHASE 3: August 5, 2020 – December 31, 2020 (12 rooms available) 

Guest Services Numbers:

Number of Community-Prepared Meals/ Donated:                       235 meals
Total shuttle trips for families   100

Volunteer Facts:

Total meals made in 2020                          235
Total individual servings of meals made   3,288
Total treat batches in 2020   119
Number of Meals and Cookie Volunteers:   146